2.1. Car rentals can be booked through the website or by contacting customer support.

2.2. Payment can be made online via bank card or other available methods.

2.3. A security deposit may be required depending on the car class.

3.1. All vehicles are insured under the standard policy (CDW, TP), but the renter may still bear partial liability for damages or theft.

3.2. Additional insurance options can be arranged upon booking.

3.3. The renter must immediately report any accidents, damages, or malfunctions to customer support.

4.1. The renter must comply with UAE traffic regulations.

4.2. Using the vehicle for racing, towing, transporting prohibited goods, or other illegal activities is strictly prohibited.

4.3. Driving under the influence of alcohol or drugs is strictly prohibited.

5.1. The vehicle must be returned on time with the same fuel level as at pickup.

5.2. Delays of more than one hour may incur additional charges.

5.3. Additional fees may apply for excessive dirt, damages, or missing fuel.

6.1. Free cancellations are allowed up to 24 hours before the rental starts.

6.2. Late cancellations or no-shows may result in a one-day rental charge.

6.3. Rental modifications are subject to prior approval by the Administration.

7.1. Upon request, child seats, GPS devices, and other extras may be provided.

7.2. Vehicle delivery services are available upon agreement with the Administration.

For all rental inquiries, please contact our support team via the website or by phone.